No Excuses and the Pinball Kids

Pinball kids – knocked from sanction to sanction.

Several recent blogs and twitter discussions have explored the idea of a ‘No Excuses’ behaviour policy.  As ever, I have huge problems with discourse that forces people to adopt a position from a binary choice; for or against; with us or against us.  I find myself agreeing with people on both sides of this debate.  I’m not squeamish about enforcing strict rules but, at the same time,  I’d challenge anyone to spend a week in a complex comprehensive school and hold on to the view that this is a black and white issue –  ‘no excuses’ or ‘excuses’.

Around the country I find schools are continually seeking to improve their behaviour systems. Teachers in numerous circumstances do a phenomenal job in this area, day in day out; trying to make the system tighter but also warmer, more consistently fair and less dominant relative to rewards for the majority of students.  Most schools I visit have some binary rules. Regardless of context, family background and so on, there is often a ‘no excuses’ approach to several things.  It might be that lunch time detentions that are given automatically: top button, chewing, being late,  equipment (pen, pencil, ruler, PE kit, musical instrument etc).  No nonsense, no excuses – in principle, at least. Where the rules are in place, students know this is a fair cop; they know where they stand.

Some schools, quite reasonably, send students straight home if they arrive to school without their ID, their blazer, the correct shoes.  Some schools keep sets of spare shoes of all sizes, spare ties and blazers etc – many students accept them; some choose not to.   It’s very helpful to filter out a lot issues first thing in the morning with calls home and so on.

If you walk around a school during lesson time where a good behaviour system is in operation,  if feels purposeful; you can always hear the low murmur of students engaged in productive learning – but it’s calm; it’s disciplined; teachers have tools to keep order and run great lessons.  A radio crackles from time to time; ‘patrol’ or ‘on call’ or ‘Duty’ has been called to class – a student needs to be exited, usually for exceeding the warning limit for lesson disruption.  They’re taken to a dedicated room for the rest of the period and face a detention after school.   In some schools the behaviour team takes care of alerting parents and running the detention with the SLT; in others it’s done departmentally- I’ve seen both systems work.   I think it’s important that teachers are encouraged to drop in to have a restorative conversation with any student they have exited where possible – it helps to reinforce a teacher’s authority and starts the process of   building more positive behaviour and relationships in future lessons.

Lunchtimes and lesson change-overs are usually quite different – they’re more difficult to control.  Most schools don’t have or need silent corridors but they are always working on ways to foster an atmosphere that is relaxed, safe and friendly whilst also purposeful and disciplined at the less structured times of the day.

So, even though many schools have No Excuses elements to their systems, what are the challenges to the No Excuses principle? There are a few.

Culture Change:  It’s one thing to set up a new school with a small intake setting out your stall from the start (I’ve done this); it’s quite another to change the culture of an existing school with 1000+ students. You don’t get automatic buy-in; there’s no ‘take it or leave it’. You have to win the argument as well as enforce the rules. Resistance is inevitable; but it can’t simply be dismissed or crushed; not at this scale. It takes patience and time to shift the culture so that the boundaries are hit less often; so that hearts and minds are with you, not against you, especially amongst the students most likely to offer excuses.  Of course, if you get excellent behaviour more quickly through a more intensive approach it will feel like vindication of adopting that stance, even though it can be painful to go through.

Enforcement fatigue:  Teachers are there to run a school; not a penal institution.  Whilst supportive of the system in spirit, a lot of teachers and leaders find it hard to sustain absolute boundaries with absolute relentless consistency.  We’re not machines. Faced with a continuous  wave of infringements along the spectrum of seriousness,  every so often you soften, you buckle, you cave.. you let it go.  And then you re-group. Enforcement happens in waves rather than being permanently fixed.  People are only human (obvs!). This means that some times, there is grey. Every person in the system has their own cycle.  This is part of life.

Human variation:  Defining boundaries is difficult.  Pen/no-pen is easy; late is late. But levels of expectations and tolerance for types of talking, in-class communication, perceptions of tone – e.g. rudeness – can’t be defined.  People are rarely consistent within their own scale, never mind being consistent with their colleague next door.  It’s a simple inevitability that boundaries will vary in how rigid they are from place to place and time to time in a school. It means there are grey areas to negotiate in reality even if, on paper, the systems and rules seem absolutely binary.  In my experience, teachers are as likely to soften their own rules as students are to challenge them – we’re not all natural enforcers.

Group behaviour:  Sanctions only work if they can be attributed to one person’s actions; where they have made a bad choice for which there is a consequence. But often there are group behaviours that can be challenging.  At the level of well-motivated students simply talking too much or anti-social behaviours acted out by large groups at a bus stop or in the playground – the no excuses sanctions just don’t stick neatly because the possibility of injustice is high.  You have to influence a group to change its behaviour by getting amongst them and shifting attitudes;  you can’t simply punish it out of them.

Emotional behaviour:  Kids get upset.  Some students have genuine difficulty processing disappointment or feelings of injustice; they react; they get angry.  How we deal with that requires some thought; we can’t allow emotional responses to disrupt the learning of others or to make anyone feel unsafe but it’s not a simple case of having an excuse or not.  Some troubled teenagers reach the point where they literally don’t care what happens next in the heat of the moment; they lose all perspective; they say terrible things.   Do we punish them for that – or do we show understanding?  It’s a decision teachers have to make every week or every day in some schools.   The truth is that adults get upset too.  I know personally I’ve contributed to escalating an incident when, on another day, I’d have handled it better.  No excuses for me too I guess! It’s just not as simple as saying, in some crude binary way, that it’s all Right or Wrong, Black or White, No Excuses or ‘Excuses’.

Ducks’ Backs:  Even when we apply the rules consistently every day, by the book, you might find that it doesn’t yield improvement for some students.  In numerous schools I’ve found that, for say 10% of the population, detentions and other sanctions – even fixed term exclusions in some cases – do not penetrate to the level of changing their default behaviours. It’s water off a duck’s back.  They’ll take whatever comes. Fortunately this isn’t the case for the 90%. But for some of the 10%, they don’t even offer an excuse. They’re simply fatalistic. Yup, I’m late, I’ll take the detention, whatevs.  Then what…we have to up the ante and there’s only so far you can go with that.

The Missed Lesson Paradox: Any sanction that takes students out of lessons – internal exclusions, fixed term exclusions and even the one-lesson Exit – makes it that bit harder for them to keep up with the learning.  The curriculum provision in any internal exclusion space needs to be really good – but that’s not always easy.  This can add to all the negative associations some students might have about learning or school life in general.  So, in enforcing the rules you have to have a  way of minimising the disengagement that often follows.  That is much easier said than done; it’s a grey area that needs navigating case by case.

The PinBall Kids:  Within the 10% there is a small % – maybe only 10 students out of 1000 – who simply hit the boundaries all week long.  They get knocked from sanction to sanction, from meeting to meeting, from intervention to intervention, without their behaviours changing. They’re trying, everyone is trying but there are only so many detentions you can sit. We’re way beyond excuses here…these are not bad people; they just find life difficult and need a lot of support to manage time, relationships, learning, concentration. The weekly planning meetings of the SEND and pastoral support teams often have a big case load.  ‘No excuses’ is way off the map in terms of being relevant here. Nobody is making excuses; they’re too busy trying to find solutions.

Parents:  Sometimes, the issues don’t sit with the students. They sit firmly with parents. There are plenty of students who need the school to take in loco parentis very seriously in assuming parental duties at a high level in relation to learning.  But I’m talking about the few parents who actively engage in order to undermine school systems.  I know my child, they’d never do that, say that….they’re not doing that detention…it’s the teacher’s fault etc.    To what extent can a school sanction a child for defiance driven by parental attitudes. It’s all about context, case by case.  Once again, no excuses isn’t the agenda. It’s just a bit more complicated.

The End of the Road:  No excuses suggests that, ultimately, you reach the end of the road. I’m not squeamish about schools doing this, following through on a ‘take it or leave it’ final warning or on a serious one-off incident: permanent exclusion is necessary; there has to be an End of the Road that is real.  There are those who talk as if any permanent exclusion is an outrage against children but I’m sure plenty of teachers and parents would argue that schools should reach this point more quickly with more students; to free the school of disruptive elements.  It’s a tempting thought – and one I’ve reflected on many a time.  Should I have ‘PEx’d’ more students?

But of course it’s a thousand times easier to project this and back it up if you don’t have to take any responsibility for what happens next. In a community school context, Headteachers have to persuade a panel of governors to uphold their recommendations but, more than that, they have to look the Principal of the PRU in the eye and tell them that they did all they could. That has to be true.   You can’t permanently exclude a child because of their parents; or because they’re a PinBall Kid struggling with life.   You can’t just dump and run, expecting someone else to pick up the pieces.  Not if you have integrity and any sense of playing a role in a wider system serving a community.  Is that an excuse? 

The No Excuses mantra is a ruse; a powerful rhetorical device – but it has a limit in reality.  It always has had, whatever anyone writes on their website.

(Updated to be generic and not school specific – March 2018.)

See also:

Discussing Behaviour, Inclusion and Exclusion: 12 considerations. 



  1. I agree with most of this but “top button”‘ really? I’ve been a teacher for 36 years without doing up the top button of my shirt. Men’s shirts are sold by collar size. If I buy a shirt to accommodate my thick neck it fits like a tent everywhere else. So I buy shirts to fit my body and leave a button undone. I would have challenged that rule at school and, months from retirement I’d challenge it now.


  2. HI Tom, my first reply, although I have been following your pragmatic and insightful posts for some time. Felt this nailed the dilemma that as HTs we face at all levels in managing the behaviour of our young people whilst supporting both ‘players’ in the equation – our young people and our staff.

    Liked by 1 person

  3. I guess the rigid “no excuses” schools have a parasitic (rather than symbiotic) relationship with schools like yours. If we have too many such parasites the host dies. It must be galling to be working to support society as a whole whilst the parasite has more selfish aims and even glorifies itself.

    Thanks for the insight into how difficult it is to be a Head Teacher.
    PS: I am a top button done up man if that is school policy, and any teacher that challenges that is actively undermining school discipline.

    Liked by 1 person

    • I think the top button point raises the ‘thin end of the wedge’ issue – what are the critical barriers to engagement with staff and students? It’s good to have some rebels in a system but also good to channel the rebellion to produce positive outcomes for all – which is why films like ‘Dead Poets Society’ and ‘Ferris Bueller’s Day Off’ have become so popular.

      Liked by 1 person

  4. Great stuff Tom. “Nobody is making excuses, they are too busy finding solutions”.

    Not much is actually/should actually be binary in school. There is a huge amount that is grey and needs intelligence and humanity to steer through it for all the learners in our care.

    Liked by 1 person

  5. Interested in “human variation”. we’ve accepted that this exists, and made it explicit to staff and students that the teacher is the professional in charge of a classrooom. It is therefore their professional judgement when to start applying our sanction system. The sanction system is rigid – it will apply regardless, but it is the teacher’s decision when to start using it. We’ve found this a really effective strategy in radically overhauling our behaviour system.


  6. “The End of the Road: No excuses suggests that, ultimately, you reach the end of the road. I’m not squeamish about doing this, following through on a ‘take it or leave it’ final warning or on a serious one-off incident: permanent exclusion is necessary; there has to be an End of the Road that is real.” … However, its the beginning of the road for a new set of teachers in another mainstrean school or PRU, SEBD setting etc.

    Liked by 1 person

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